Your Privacy Matters
at 4six — Here's How
We Protect Your Data
At 4six, protecting the personal information of every player is a core commitment, not an afterthought. This Privacy Policy explains in clear, plain English exactly what data we collect, why we collect it, how it is stored and processed, and what rights you hold over your own information. We invite you to read it in full.
256-Bit SSL Encryption
All data transmitted between your device and 4six servers is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text across the network.
No Data Sold to Third Parties
4six does not sell, rent, or trade your personal data to any third-party marketing organisations. Information shared with service providers is strictly limited to what is necessary for platform operations.
Identity Verified, Not Exposed
K YC documents you submit are processed securely. Verified identity data is retained only as long as legally required and is never shared beyond the minimum necessary for compliance purposes.
You Control Your Data
Every 4six player holds the right to access, correct, export, or request deletion of their personal data at any time. Submit a data request via [email protected] and our team will respond within 30 days.
Transparent Cookie Use
4six uses cookies strictly for platform functionality, session management, and aggregate analytics. No behavioural advertising cookies or cross-site tracking scripts are deployed on this platform.
Policy Change Notifications
If this Privacy Policy is updated in a material way, all registered players will be notified via their registered mobile number at least 7 days before the changes take effect. You will never be surprised by a policy shift.
1. Introduction & Scope
This Privacy Policy applies to all personal data collected, processed, and stored by 4six in connection with the operation of the online casino and sports betting platform available at 4six.club. It covers every interaction a player may have with the platform — from initial registration and identity verification through to gameplay, financial transactions, customer support, and eventual account closure.
By registering an account on 4six, or by accessing any part of the platform whether or not you are a registered player, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data in the manner described herein.
4six is the data controller responsible for the personal data described in this policy. Our contact details for all privacy-related enquiries are:
Privacy Contact: [email protected]
Subject Line: Privacy Request — [Your Account ID]
Response Time: Within 30 days of receipt of a complete request
Availability: 24 hours a day, 7 days a week
What This Policy Covers
This policy covers personal data collected through the 4six website (4six.club), the 4six mobile platform (where applicable), all customer support channels including email communication via [email protected], and any 4six promotional or marketing communications you have opted into. It does not cover data practices of third-party websites that may be linked from or to 4six. If you follow a link to any external site, you should read that site's own privacy policy.
Policy Language
This Privacy Policy is written in English. In the event of any ambiguity or inconsistency between this English version and any translation, the English version shall take precedence. All formal data requests and regulatory correspondence must be submitted in English to ensure accurate processing.
2. Data We Collect
4six collects personal data through several channels and at different stages of your relationship with the platform. The categories of data collected, and the circumstances in which they are collected, are described in the table below.
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Registration Data | Mobile number, date of birth, chosen username, account password (hashed — never stored in plain text) | At the point of creating a 4six account |
| Identity / KYC Data | Full legal name, National ID number, scanned copies of government-issued identity documents, selfie or facial verification image | When KYC verification is requested (before large withdrawals or as required for compliance) |
| Financial Data | bKash / Nagad / Rocket / Upay account number (last 4 digits stored only), deposit amounts, withdrawal amounts, transaction reference numbers, bank account details where applicable | At the time of each deposit or withdrawal transaction |
| Gameplay Data | Games played, bet amounts, session duration, win/loss outcomes, bonus activity, sports betting selections | Continuously during active platform use |
| Device & Technical Data | IP address, device type and model, operating system version, browser type and version, screen resolution, device identifier | Automatically when you access the platform via any device |
| Location Data | Country and city-level location derived from IP address. 4six does not collect precise GPS location data. | Automatically when you connect to the platform |
| Communication Data | Content of support emails sent to [email protected], chat transcripts, complaint records | When you contact the 4six support team |
| Marketing Preferences | Your opt-in or opt-out status for promotional communications, preferred communication channel, promotion redemption history | At registration and updated as you modify preferences |
Sensitive Data: 4six does not intentionally collect special category personal data (such as health data, religious beliefs, political opinions, or biometric data beyond what is necessary for KYC facial verification). If you voluntarily disclose such information through a support interaction, it will be used only to address your query and will not be retained beyond the resolution of that query.
3. How We Use Your Data
4six processes your personal data only for specific, legitimate purposes that are directly connected to the safe and lawful operation of the platform. We do not process personal data in ways that are incompatible with the purposes for which it was originally collected. The purposes for which 4six uses your data are as follows:
Account Management and Platform Delivery
Your registration data and account credentials are used to create, maintain, and authenticate your 4six account. This is the fundamental basis on which you access games, place bets, and conduct financial transactions on the platform. Without this processing, the service cannot function.
Identity Verification and Compliance
KYC data is processed to verify that you are who you say you are, that you are aged 18 or above, and that the payment methods associated with your account are registered in your own legal name. This processing fulfils legal obligations related to anti-money laundering (AML) and responsible gaming requirements.
Payment Processing
Financial data is used to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, DBBL, City Bank, and BRAC Bank. Payment data is shared only with the relevant payment gateway to the extent necessary to complete each transaction. 4six does not store full payment account credentials.
Fraud Prevention and Security
Device, technical, and location data — combined with gameplay and transaction patterns — are used to identify and investigate potentially fraudulent activity, bonus abuse, multi-accounting, and money laundering. This processing is in the legitimate interest of 4six and all genuine players who use the platform.
Responsible Gaming
Gameplay data, session duration information, and deposit frequency are monitored as part of 4six's responsible gaming programme. Where data patterns suggest a player may be experiencing gambling-related harm, the 4six responsible gaming team may reach out proactively. This processing is in the player's best interest and forms part of our duty of care.
Customer Support
Communication data collected through support interactions is used to investigate, address, and resolve your queries, complaints, and responsible gaming requests. Support records are retained to provide continuity of service and to evidence how complaints were handled.
Platform Improvement and Analytics
Aggregated, anonymised gameplay and technical data are used to monitor platform performance, identify popular games and features, and improve the overall player experience. This data does not identify individual players and is used solely for product development purposes.
Marketing Communications
If you have opted in to promotional communications at the point of registration or via your account settings, 4six may use your mobile number to send you information about bonuses, new games, seasonal promotions (such as those tied to Eid, Pohela Boishakh, BPL season, or IPL), and platform updates. You may withdraw marketing consent at any time by contacting [email protected] or updating your account preferences.
4. Data Sharing & Third Parties
4six operates the platform with the assistance of a limited number of carefully selected third-party service providers. In each case, data is shared only to the extent strictly necessary for that provider to deliver their specific service. 4six does not sell personal data and does not share it with third parties for their own independent marketing or commercial purposes.
Categories of Third-Party Recipients
- Game Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive your anonymised player session identifier to deliver live game streams and RNG game instances. These providers do not receive your full identity or financial data.
- Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank receive the minimum transaction data necessary to process your deposit or withdrawal. Each payment provider operates under its own privacy policy and data security standards.
- Identity Verification Services: Where third-party KYC tools are used to verify identity documents or perform age checks, your KYC data may be transmitted to the relevant verification provider under a strict data processing agreement.
- Cloud Infrastructure and Security Providers: 4six uses cloud hosting and cybersecurity services to operate and protect the platform. Infrastructure providers are contractually prohibited from accessing or using player data beyond what is required for system operations.
- Fraud and AML Screening Tools: Automated fraud detection and anti-money laundering screening tools may process transaction and device data to flag unusual activity for manual review by the 4six compliance team.
Legal Disclosure
4six may disclose personal data to government authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or in response to a lawful regulatory investigation. In such cases, 4six will disclose only the minimum data required to satisfy the legal obligation.
No Sale of Personal Data: 4six does not and will never sell, rent, exchange, or otherwise transfer your personal data to any third party for that party's own commercial or marketing use. Any service provider that receives your data does so solely as a processor acting on 4six's documented instructions.
5. Cookies & Tracking Technologies
4six uses cookies and similar browser-based technologies to deliver a functional, secure, and consistent platform experience. The following describes the categories of cookies deployed on 4six.club and the purpose each serves.
Cookie Categories in Use
Strictly Necessary Cookies
These cookies are required for the platform to function. They enable session management, maintain your login state between pages, remember your currency and language settings, and ensure that security features operate correctly. These cookies cannot be disabled without breaking core platform functionality.
Functional Cookies
These cookies remember preferences you have set during your visit — such as your preferred game category, recently played games list, and responsible gaming tool configurations. They improve usability but are not strictly required for basic platform access.
Analytics Cookies
4six uses privacy-respecting, first-party analytics to understand aggregate platform usage — such as which game categories are most popular, average session durations, and page load performance. Analytics data is anonymised and never linked back to individual player accounts.
No Third-Party Advertising Cookies: 4six does not deploy third-party advertising networks, retargeting pixels, social media tracking scripts, or any cross-site behavioural profiling tools. The cookies active on 4six.club are limited to those described above and serve no purpose beyond the operation of the 4six platform itself.
Managing Cookies
You may manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies at any time. Note that disabling strictly necessary cookies will prevent you from logging in to your 4six account and using core platform features. Detailed guidance on managing cookies is available in your browser's help section.
6. Data Retention & Storage
4six retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required to meet our legal, regulatory, or contractual obligations. When data is no longer required for any of these purposes, it is securely deleted or irreversibly anonymised.
Retention Periods by Data Category
- Account and Registration Data: Retained for the duration of your active account and for a period of 5 years following permanent account closure. This retention period supports our ability to respond to regulatory enquiries and resolve disputes that may arise after account closure.
- KYC and Identity Documents: Retained for a minimum of 5 years from the date of verification or from the date of account closure, whichever is later. This period reflects standard AML record-keeping requirements.
- Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction. This retention supports AML compliance obligations and chargeback dispute resolution.
- Gameplay Records: Retained for 3 years from the date of each session or bet. Aggregated, anonymised gameplay analytics may be retained indefinitely as they no longer constitute personal data.
- Customer Support Communications: Retained for 3 years from the date of resolution of the relevant support query or complaint.
- Device and Technical Log Data: Retained for 12 months from the date of collection, then automatically purged from live systems.
Data Storage Location
All personal data collected from Bangladesh-based players is stored on servers located in data centres with robust physical and logical security controls. Data is stored using encryption at rest. 4six ensures that any data processors operating on its behalf maintain equivalent standards of data security.
Deletion Requests: If you request deletion of your personal data under your right to erasure (see Section 7), 4six will delete or anonymise all data that is not subject to a legal retention obligation within 30 days of the confirmed request. Data subject to mandatory retention periods (such as KYC and financial records) will be retained for the minimum required period and then deleted.
7. Your Privacy Rights
As a player on the 4six platform, you hold a set of rights with respect to the personal data we hold about you. These rights can be exercised at any time by contacting [email protected] with the subject line "Privacy Request — [Your Account ID]". 4six will respond to all valid rights requests within 30 days of receipt.
Right of Access
Request a copy of all personal data 4six holds about you, along with information on how it is used and with whom it has been shared.
Right to Rectification
Request correction of any personal data that is inaccurate or incomplete. You may also update account details directly via your account settings for certain data fields.
Right to Erasure
Request deletion of your personal data where it is no longer needed for the purposes for which it was collected, subject to legal retention obligations.
Right to Restriction
Request that 4six restricts the processing of your data in certain circumstances — for example, while an accuracy dispute is under review.
Right to Portability
Request a structured, machine-readable export of the personal data you have provided to 4six, for the purpose of transferring it to another service provider.
Right to Object
Object to the processing of your personal data for direct marketing purposes at any time. Your objection will be actioned immediately with no questions asked.
Withdraw Marketing Consent
Withdraw your consent to receive promotional communications from 4six at any time by contacting [email protected] or updating your account preferences.
Right to Complain
If you believe 4six has handled your personal data unlawfully, you have the right to lodge a complaint. Contact [email protected] in the first instance; further escalation options are available if unsatisfied.
Identity Verification for Rights Requests: To protect your privacy, 4six will verify your identity before acting on any data subject rights request. This typically involves confirming your registered mobile number and may require additional identity confirmation for sensitive requests such as data export or erasure. We will never action a data rights request made by a third party without verifiable written authorisation from the account holder.
8. Data Security Measures
4six applies a layered approach to data security, combining technical, procedural, and organisational controls to protect your personal information from unauthorised access, disclosure, alteration, and destruction. The following are the key security measures in place.
Technical Controls
- 256-Bit SSL/TLS Encryption: All data transmitted between your device and 4six infrastructure is encrypted using TLS 1.3. The padlock icon in your browser address bar confirms that your connection is secure at all times.
- Encryption at Rest: Sensitive data fields — including identity document images, password hashes, and payment account references — are encrypted at rest using AES-256 encryption on the storage layer.
- Password Hashing: Account passwords are never stored in plain text. 4six applies bcrypt hashing with a random salt to every password before it is written to the database.
- Access Controls: Access to production systems and player data is restricted to authorised 4six personnel on a strict need-to-know basis. All access events are logged and reviewed.
- Intrusion Detection: Automated intrusion detection and anomaly monitoring systems are active across the 4six platform infrastructure at all times. Unusual access patterns trigger immediate alerts for the security team.
Procedural Controls
- All 4six team members with access to personal data are subject to confidentiality obligations.
- Regular security training is conducted for all staff who handle player data.
- Third-party vendors who process player data on behalf of 4six are bound by contractual data security obligations and are subject to periodic security review.
Security Incident Response
In the event of a data security incident that affects the confidentiality, integrity, or availability of your personal data, 4six will notify affected players without undue delay once the nature and scope of the incident has been confirmed. Notification will be delivered via the mobile number registered to your account and will include a description of the incident, the data affected, and the steps being taken to address it.
Your Role in Security: 4six's technical measures are most effective when combined with good account hygiene on your part. Use a strong, unique password for your 4six account. Do not share your login credentials with anyone. Notify 4six immediately at [email protected] if you suspect your account has been accessed without your authorisation. 4six will never ask for your password via email, SMS, or any other channel.
9. Minors & Age Verification
The 4six platform is intended exclusively for adults aged 18 years and above. 4six does not knowingly collect personal data from individuals under the age of 18. The platform applies age verification controls at registration and enforces KYC verification before processing significant withdrawals, specifically to prevent access by minors.
If 4six becomes aware — through the registration process, a KYC check, a report from a parent or guardian, or any other means — that a player account is or may be associated with an individual under the age of 18, the following actions will be taken immediately:
- The account will be suspended pending a full identity and age verification review.
- All gameplay activity conducted by the account will be reviewed.
- Any real-money balance in the account will be refunded to the source payment method after verification that the funds belonged to an adult account holder.
- The account will be permanently closed and the associated mobile number will be blocked from re-registering.
- All personal data associated with the underage individual will be securely deleted, except where retention is required by law.
For Parents and Guardians: If you believe a minor in your household has created a 4six account, please contact [email protected] immediately with the subject line "Minor Account Report". We will investigate and close the account as a priority. To prevent minors from accessing online gambling platforms, we recommend using parental control software on shared devices.
4six takes the protection of minors extremely seriously. The 18+ Only policy is non-negotiable and is enforced at every level of the platform — from registration through to payment processing and promotional communications.
10. Policy Updates & Contact
4six reserves the right to update this Privacy Policy at any time to reflect changes in platform features, data processing practices, applicable legal requirements, or industry best practices. The effective date shown at the top of this document and in the hero section above reflects the date on which the current version took effect.
Where a proposed update is material — meaning it substantially affects how we collect, use, or share your personal data — 4six will notify all registered players via the mobile number associated with their account at least 7 days before the change takes effect. Non-material updates (such as clarifications of existing language, corrections of typographical errors, or the addition of new data processing tools that serve an already-described purpose) may be implemented without advance notice.
The most current version of this Privacy Policy is always available at 4six.club/privacy-policy. Players are encouraged to review this page periodically. Continued use of the 4six platform after the effective date of any amendment constitutes acceptance of the updated policy.
How to Contact Us
For any privacy-related query, data subject rights request, or concern about how 4six handles your personal information, please contact the 4six support team using the details below. All privacy requests are handled with strict confidentiality.
Privacy & Data Requests: [email protected]
Subject Line Format: Privacy Request — [Your Account ID]
Response Time: Within 30 days of receipt of a complete and verified request
Support Hours:
24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)
We are committed to resolving all privacy concerns promptly and transparently. If you are not satisfied with the response you receive, you retain the right to escalate your complaint through appropriate channels as described in Section 7 of this policy.
Your Data is Safe — Now Enjoy the 4six Experience
With your privacy protected by 256-bit SSL encryption and a transparent data policy, you can focus on what matters — great games, live cricket betting, and instant deposits via bKash and Nagad. For players aged 18 and above only.